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Instead, if the home inspection notates that something needs to be repaired or replaced before the date of closing, most home warranties won’t repair or replace it. Home warranty is one of several terms for a contract between home owners and companies that cover some of the costs associated with specific repairs and replacements of household objects. Related industries often use such terms as residential service contract and appliance warranty plan. Just as is the case with home warranty in states such as Florida, residential service contracts are regulated in some states such as Texas. It is of value for consumers to understand their state's regulations for companies that offer to provide maintenance or repair services and/or coverage for related costs since some companies may be operating without proper licensing. Consumers may sometimes avoid falling prey to unlicensed companies by consulting their state's policies and other information regarding home warranty and similar services. In some cases current lists of licensed companies are available for consumers to check on the applicable state government agencies' websites. After determining if the system or appliance is covered by the contract, the company will send out a contractor from a local business. The homeowner will pay a pre determined service call fee to the contractor, who will diagnose the problem with the failed system or appliance. The contractor will get approval from the home warranty company to make the repair, depending on if the diagnosis reveals that the failure was caused by something the contract covers. If the contractor receives approval from the home warranty company, they will complete the repair.

Posted by Anonymous at 3:19PM | (7 comments)

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The real customer is the home warranty company. Also, the reason the turnaround time on parts is so long, is that if we supplied the parts, we could not charge The warranty company any more than if than if we didn't supply it. Therefore, we would just let purchasing send the parts from wherever they chose, without overnight shipping. We tried offering the service to customers of picking up the parts locally for extra $ but that is a no no and just made everyone angry. So, everyone just had to wait. There was little or no more money coming from the repair after the service fee is collected from the customer.

Posted by Anonymous at 3:19PM | (3 comments)

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After introductions, I watched David as he went the extra step and explained every step of his trouble shooting process. I learned quite a few new things about our home a/c. The problem was diagnosed quite quickly, he had the parts in his van and the A/C was back up and running fine again. They were on time, really courteous, and professional. He was dispatched by the Choice Home Warranty whom I had placed a claim early this same day. They contacted Fire and Ice Heating and Cooling asked if they could work us into his schedule today and they did. For over 30 years National Home Warranty has been providing exceptional value to our customers through our consistent delivery of quality service at an affordable price. Whether you´re a homeowner, real estate professional, property manager, or investor you´ll find unparalleled service and unwavering commitment with National Home Warranty. We offer the most comprehensive coverage at the most competitive price ensuring you´ll be protected against unexpected and costly repairs to the fundamental systems and appliances throughout your home. Our experienced and competent staff is always available to provide you with rapid response time in the event of an emergency or just a routine repair. And you won´t have to worry about expensive parts and labor costs; they´re covered throughout the term of your policy, regardless of how often service is needed.

Posted by Anonymous at 3:19PM | (1 comments)